Privacy Policy

Last Updated: November 6, 2025

MS Renewables is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect the personal information you provide when you visit our website msrenewables.co.uk or contact us for services.

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

a. Personal Information

When you request a quote, complete a form, or email us, we may collect:

  • Name
  • Email address
  • Phone number
  • Property address and site information
  • Any other information you provide to help with a quote or enquiry

b. Non-Personal Information

We may automatically collect non-personal information, such as:

  • IP address
  • Browser and device type
  • Pages visited and time spent on the site
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing quotes, surveys and installation services
  • Responding to enquiries and booking site visits
  • Improving our website and services
  • Sending service-related messages and, only if you opt in, marketing communications
  • Meeting legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Service providers who assist with installations, surveys, or payments
  • Regulatory or enforcement bodies where required by law
  • Other parties in the event of a business transfer

4. Cookies & Tracking

We use cookies and similar technologies to improve the browsing experience. You can control cookies via your browser settings; however disabling cookies may affect site functionality.

5. Data Security

We take reasonable measures to protect personal information from unauthorised access and disclosure. However, no internet transmission or storage can be guaranteed as completely secure.

6. Your Rights

If you are located in the UK or EU you may have rights such as access, rectification, erasure and objection. To exercise these rights contact us using the details below.

7. Children

Our services and site are not intended for children under 13 and we do not knowingly collect information from children.

8. Changes to this Policy

We may update this Privacy Policy from time to time; any changes will be posted here with the revised date.

9. Contact Us

If you have questions about this policy or wish to exercise your rights please contact MS Renewables at:

Phone No:

07974 250062
Mon - Sat : 08.00 to 17.00

Email Address:

info@msrenewables.co.uk

Location:

173 South East Road,
Southampton, SO19 8LQ